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WELCOME
TO THE APRIL 2020 ISSUE |
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COVID-19:
Interim guidance for behavioral providers
During this time of heightened awareness of the
novel Coronavirus, COVID-19, and its recent classification by the
World Health Organization (WHO) as a global pandemic, we want to
keep you up to date on how Cigna Behavioral Health is working to
help support you and your patients with Cigna coverage. Learn
more
Cigna
to adopt American Society of Addiction Medicine (ASAM)
criteria
Cigna will be adopting the ASAM Criteria® for
conducting medical necessity reviews of substance use disorder
levels of care for all commercial health plan business effective
April 25, 2020. The ASAM Criteria have generally been accepted as
the standard of care for the treatment of substance use disorders
and are widely utilized by substance use treatment providers. Learn
more
Coming
soon: New outpatient appointment search capability
As youth and adults in the U.S. continue
to struggle with unmet behavioral health care needs, Cigna is
working to increase access to mental health and substance use
services by growing our network of participating providers and
expanding virtual care (telehealth) offerings. We’re also broadening
our ability to offer customers assistance with routine, outpatient
appointment searches. Learn
more
New
virtual technology helps to improve administrative
efficiency
To help
improve your office efficiency and reduce administrative burden,
Cigna Behavioral Health recently implemented new virtual technology
for its Provider Services line (800.926.2273).Learn
more |
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