May 2021 issue of the Transformations newsletter

COVID-19: Interim guidance for behavioral providers During this time of heightened awareness of the novel Coronavirus, COVID-19, and its classification by the World Health Organization (WHO) as a global pandemic, we want to keep you up to date on how Cigna Behavioral Health is working to help support you and your patients with Cigna coverage. Learn more APA free collaborative care model training The American Psychiatric Association (APA) is offering free training sessions about the collaborative care model for psychiatrists, primary care providers (PCPs), and behavioral health care managers as part of the Centers for Medicare & Medicaid Services Transforming Clinical Practice Initiative. Learn more Receive discount code and CEUs for new Emergency Responder provider certification training In an effort to further support Emergency Responders, Cigna has launched an industry-first partnership with The National Emergency Responder and Public Safety Center. Through the partnership, Cigna-participating behavioral providers have access to the Emergency Responder and Public Safety Clinical Certification™ training program to better understand and deliver culturally competent care to Emergency Responders. This assessment-based training and certification includes 40 hours of Continuing Education Units (CEUs) for the completed curriculum and is available to you at a 20% discount. Learn more Cigna launches Evernorth, a new brand We recently took a critical step forward in delivering on our mission to be the leading health service company in our industry to fundamentally transform and evolve the health experience for millions of people around the world. Learn more

NEWS YOU CAN USE Frequently asked questions: EAP administration Coming Soon: New Procedure Code Benefit Lookup feature and enhancements Administrative tutorials: Partners in success Keep us posted so we can keep you informed QUALITY CORNER Important administrative reminders 2020 case management/coaching results Key findings: 2020 Quality and Utilization Management Program Medical record keeping   Contact Us Do you need to contact Cigna Behavioral Health? Call: 800.926.2273 Fax: 860.847.5207 Email: behprep@cigna.com Write: 6625 W 78th Street, Suite 100 Bloomington, MN 55439